The CableCARD, now available to Bright House Networks customers, enables access to Digital Cable services without the need for a Digital Box. The first generation of CableCARD is limited to one-way functionality, and is designed to operate in conjunction with Digital Cable-Ready (DCR) television sets. These "special sets" have only recently become available through retailers. Customers can now enjoy Digital Cable services without the use of a Digital Box.

Do I still need a Digital Box?

The CableCARD enables access to the majority of Digital Cable services; however, certain advanced options are not available at this time. Those customers who have an interest in these services may wish to retain their Digital Box to ensure access to the full suite of digital services. The Navigator interactive on-screen guide allows families to parentally control, record, time shift, fast forward and reverse programming. It also provides for full iCONTROL Video on Demand (VOD)capability - one of our most popular features.

Are there products that are not enabled by the CableCARD?

CableCARDs are one-way devices, not two-way such as with the Digital, HD, DVR and HD DVR Boxes. Users of CableCARD televisions cannot use these features: Movies on Demand, Premium on Demand, impulse ordering for Pay Per View events, Pay Per View programs and the Navigator interactive on-screen guide.

How do I obtain a CableCARD?

Customers who own the "special" television set (DCR set) should call and schedule a convenient appointment for the installation of a CableCARD. Contact customer care to arrange for an installation appointment.