Conflict Resolution

When a show doesn’t broadcast as planned, an Exclamation Point
(   or ) will appear next to the program in the upcoming show list. If the program is in conflict with other recordings you’ve scheduled, a series of options will appear on-screen to help easily resolve the problem.

• Press "List" to access Show List
• Arrow Left/Right to highlight Scheduled Recordings
• Arrow Up/Down to highlight By Title or By Date and press “Select” 
• When the list of Scheduled Recordings - By Title displays,  arrow Up/Down
• If a conflict icon appears on in the list, highlight that program and press "Select" to display the options screen
• Press "Select" with Resolve Conflict as the highlighted option
• The Conflict Resolution screen displays.  Press "Select" or  to cancel one of the shows causing the conflict.  Press   to cancel the Scheduled Recording

The Conflict icons that you may see, depending on your Digital SmartBox model are:

OR

Record a Program from the Guide 

• To record show, find its title in the Program Guide
• Press record for an upcoming highlighted show
• When the “Select an Option” screen displays, arrow Up/Down to highlight the recording option you would like to use for your program.  Then press “Select” 

Set Do Not Delete Option for Programs 

• Press "List" to access Show List
• Use the Left/Right arrows to select a program from the vertical list on the left of the guide screen
• Press "Select."   The Options Screen for the program appears
• Highlight Record Options. Press "Select" 
• Highlight Change Save Time, use the Left/Right arrows to highlight Do Not Delete. Press "Select" 
• The Do Not Delete icon  will appear to the left of the program title you have chosen.

Tuner Conflict 

• When both tuners of the DVR cable box are being used to record programs,  the viewer may not tune to watch a third program without first stopping one of the recordings already in-progress
• In this situation when the viewer attempts to change channels, you will be presented with a Tuner Conflict Dialog. Press "Select" or  to stop one of the recordings.  Press  to keep both recordings and don’t change channels.
• If you attempt to choose more than two (2) future recordings, you will be presented with a Tuner Conflict Dialog.
• To stop one of the future recordings, press "Select" or  to stop one of the recordings.  Press  to keep both previously scheduled recordings.